Nikoleta Boutserou is a Senior Expert Advisor at OCTANE Management Consultants.
Before joining OCTANE, Nikoleta had a track record of thriving in diverse national and multinational corporate environments within the Banking, Financial Services, Insurance, and Business Process Outsourcing sectors. Her professional journey includes impactful roles at organizations such as Citibank Greece plc, Alpha Bank, ERGO Hellas, and Teleperformance.
Nikoleta has assumed leadership positions in operations, client experience strategy, acquisitions, and product management. With a career spanning over 25 years, she has gained high experience in orchestrating change management and business transformation strategies, particularly in response to mergers, acquisitions, and disruptive market conditions. Her leadership is underscored by a proven track record of delivering robust business results.
Nikoleta’s academic background includes an MBA in International Business from the University of East London, a Diploma in Management and Leadership from the Chartered Management Institute in the United Kingdom and a BA in Economics from the University of Piraeus.
