Key Objectives
- Documented framework of procedures to best serve its strategy.
- Optimize, simplify and automate its operations in the best possible way.
- Enhance the systematicity, control and documentation of its operations
- Improve the efficiency and productivity of its staff
Our Approach
- Completed an initial analysis of the structure, functions and processes of each functional unit of the organization with the greatest possible consistency
- Compiled a systematic inventory of all processes, as well as the units and stakeholders involved
- The detailed mapping, optimisation and documentation of the processes
- The design of roles, responsibilities and job descriptions required for the effective structure, organization and operation of the hub
- Compiled of an aggregated RASCI table to record all decision-making responsibilities for all the roles within the hub
Impact for our Client
- Delivery of a coherent, simple, documented and certifiable operating manual
- Generation of job descriptions for each role linked with a RASCI table
Processes Inventory
Process Flow & Activity Table
Job descriptions & RASCI Matrix
