Organizational Framework and Procedures Optimization

As part of their continuous effort to execute company strategy as efficiently and effectively as possible, we supported a client in recording and improving its internal organization and procedures framework

Key Objectives

  • Understanding of the existing strategy and operating model
  • Redesign of organization, staffing, roles and responsibilities
  • Procedures’ redesign and manual development
  • Design of a new framework for monitoring and evaluating KPIs and its targets
  • If necessary, operation and implementation support of the new model 

Our Approach

  • Recording of corporate strategy and objectives and analysis of existing company operations (organizational structure, roles/responsibilities, processes etc.)
  • Development of the new organizational model of the client’s company along with all those tools and elements required
  • Process flow mapping and identification of areas for improvement. Development of a detailed manual for the client’s processes based on proposed and agreed improvements
  • Design of a coherent framework of performance indicators (KPIs) based on the company’s strategy for each organizational unit and role

Impact for our Client

  • Timely decision making by management while avoiding unnecessary details or information
  • Increased efficiency of task execution, elimination of operational risks, improved collaboration between department and roles, reduced operational costs, easier integration of new hires
  • Increased labor productivity

Job Descriptions & Organizational Model

Job Descriptions & Organizational Model

Process Flow

Process Flow

KPIs Monitoring

KPIs Monitoring