New organizational and operational model design for hotel company post-merger
Key Objectives
- Following the merger of the two hotel companies, redesign operating model with a view to maximize synergies, encourage uniformity, and optimize operations
Our Approach
- Conduct workshops with all key staff members across all functions
- Understand key areas of accountability and how they are managed
- Review internal material around processes, training, KPI’s etc.
- Collect best practices
- Prepare and propose new organizational model
- Distribute accountabilities, assign KPI’s
- Prepare RASCI to clarify interfaces
- Collect and propose additional, broader operational improvement opportunities
Impact for our Client
- Eliminate overlaps
- Roll out successful practices across all units encouraging uniformity
- Achieve significant economies of scale
- Set up new structure in a way to facilitate future growth
