10-year strategic plan for Ministry of Tourism

Key Objectives

  • Prepare a holistic and comprehensive 10-year strategic plan for Greek tourism emphasizing value generation and sustainability 
  • Engage all relevant stakeholders of the Greek tourism ecosystem and use this opportunity as a forum for alignment and coordination

Our Approach

  • Identify key pillars and skeleton of the 10-year strategic plan
  • The pillars include: products and markets, infrastructure, investments, regulatory framework, financing tools as well as sustainability and crisis management
  • Prepare thorough analysis of as-is, competing markets and best practices – where applicable
  • Based on gap analysis as well as strategic directions, prepare an all encompassing proposal for the Greek tourism product across key themes, infrastructure management as well as a series of operational parameters 
  • Map stakeholders to be engaged across the government, trade unions and associations etc.

Impact for our Client

  • Set the foundation for all upcoming actions around the product development and promotion of Greek tourism
  • Introduce an end-to-end customer centric approach in design products, supporting processes etc.
  • Design quality assurance mechanisms in alignment with the above and considering breadth of stakeholders involved