Retail Sales Commercial Policy

Within the context of systematic performance management, we have re-designed sales channel reward schemes to motivate and maintain incentive alignment with commercial priorities

Key Objectives

  • Maximize ROI on commercial policy expenditure and align value generated with payout
  • Support communication of commercial priorities to sales channels
  • Motivate sales channels and reward desirable behaviors through targeted incentives
  • Support launch of new products

Our Approach

  • Mapped and analyzed current commercial policy scheme as well as value generated and payout per channel
  • Re-designed conceptual foundation of Commercial Policy to introduce value-based variable payout based on target achievement
  • Introduced new or fine-tuned existing targeted modules based on priorities: support for staff, rent support, flexible rallies etc.
  • Adjusted balance between long-term and short-term incentives using long-term revenue sharing scheme and store rent / other OPEX support
  • Simulated the impact of new schemes on annual basis, per dealer to assess any risks
  • Introduced tools for monitoring payout throughout the year
  • Assisted in the validation and alignment around the new scheme of all commercial functions
  • Supported communication of new scheme to dealers and ensured their “onboarding”

Impact for our Client

  • Retained sales channels focused on commercial objectives and aligned value generated with costs
  • Minimized risk of performance disruption and ensured achievement of commercial targets

Value vs Cost per Segment

Value vs Cost per Segment

Highlights of New Scheme - Illustrative

Highlights of New Scheme - Illustrative

Overview of Impact per Dealer

Overview of Impact per Dealer